Privacy Policy

Information We Collect

We only collect the details we need to handle your request:

• Your name
• Your phone number (and WhatsApp number, if you contact us there)
• Pickup and drop-off locations
• Vehicle details (make, model and condition)
• Anything you choose to tell us during your call or message

How We Use Your Information

We use your information only to serve you:

• Dispatching the nearest tow truck to your location
• Calling you back to confirm details and price
• Coordinating with the crew while the job is in progress
• Keeping basic records of completed jobs for accounting

We Do Not Sell Your Data

We never sell, rent or trade your personal information, and we do not share it with third parties for marketing. Your details are only shared with the crew handling your job.

Data Retention

We keep contact and job records only as long as necessary for business and accounting purposes, after which they are deleted.

Data Requests

You can ask what information we hold about you, or ask us to correct or delete it. Email info@sathaproksa.com or call 0535447988 and we will respond as soon as possible.

Changes to This Policy

We may update this policy from time to time. Any changes will be published on this page.